Ok, so H&F’s Conservative Administration has cut the street cleaning and dog mess removal budget but surely if a problem is reported it should still be dealt with promptly? Not so, it seems, as an extract of an official’s email to me shows below:
“Thank you for your inquiry referring to Kilmarsh Road. As requested, I would like to say that although you did log this complaint on the 29th April instant and again on 1st May, I personally received this information assigned to my team on 6th May 2008... I wish to reiterate that I received this complaint for action by my team on 6th May 2008 and not before.”
I had emailed a senior H&F Council officer following a complaint about dog fouling in Hammersmith. It then took eight days for the complaint to get from him to his section leader. A carrier pigeon would have been quicker. I have other similar examples too. Those cuts seem to have bitten deeper into H&F's beleaguered Environment Department than everyone first thought.
Please let me know if you have similar problems. We will keep campaigning until H&F’s Conservative Administration addresses residents’ concerns about this.